Unaccompanied Minor Services from Dubai

In today’s globally connected world, more children are traveling alone for various reasons—visiting family abroad, attending international schools, or participating in summer programs. Dubai, as one of the world’s busiest aviation hubs, serves as a crucial gateway for these young travelers. Understanding the Unaccompanied Minor (UMNR) services offered by different airlines operating from Dubai is essential for parents planning solo travel for their children.

This comprehensive guide explores the UMNR services available from Dubai’s major carriers, helping you make informed decisions about your child’s independent travel.

What is an Unaccompanied Minor Service?

An Unaccompanied Minor service is a specialized airline program designed to ensure the safety, comfort, and supervision of children traveling alone. These services provide dedicated staff assistance from check-in through arrival, including escort through security, immigration, boarding, in-flight care, and handover to designated guardians at the destination.

Emirates: The Gold Standard for UMNR Services from Dubai

Overview and Reach

Emirates has served over 120,000 children in the past five years through its Unaccompanied Minors and Young Passenger services. As Dubai’s flagship carrier operating from Dubai International Airport (DXB), Emirates offers one of the most comprehensive UMNR programs globally, with flights to over 150 destinations.

Age Requirements

• Mandatory Service (Ages 5-11): Children aged between 5 and 11 who are flying alone must use the unaccompanied minors service
• Optional Service (Ages 12-15): Parents can make a special request for the unaccompanied minors service for solo travelers aged 12 to 15
• Not Permitted: Children under 5 cannot travel alone and must be accompanied by an adult at least 16 years old

Pricing Structure

To fly alone, children aged 5 to 11 years old must travel on an adult fare to receive the Unaccompanied Minors Service. Parents can book the service for children aged 12 to 15 for a fee of $50 for each leg of the journey.

The Emirates Unaccompanied Minors Lounge Experience

One of Emirates’ standout features is its dedicated lounge facilities at Dubai International Airport.

What’s Inside:

• Video games, free Wi-Fi, and comfortable sofas in a dedicated and private space supervised by the Emirates team
• Complimentary drinks and snacks while waiting for flights
• Children’s bathrooms
• Swift check-in process to minimize waiting time

Access Process: When parents and guardians bring their young flyer to Dubai International Airport (DXB), they can go directly to the unaccompanied minors lounge near the check-in area. Parents must provide proof of identification and sign a permission form.

Journey Care

At Check-in:

• A specialist member of Emirates’ team will meet the child at the Unaccompanied Minors check-in desk
• Assistance through security and immigration
• Escort to aircraft door where cabin crew takes over

During Flight:

• Families and young flyers always board the plane first, giving them more time to get settled on the flight
• Cabin crew provide continuous care and attention
• Help with stowing luggage and ensuring comfort
• Special meal requests can be accommodated

Special Touches: When booking, parents can let Emirates know if their child has any special dietary requirements and whether they’d like to sit by the window or the aisle. If it’s their birthday, they can order a cake 48 hours before the flight.

Connecting Flights Through Dubai

Dubai serves as a major hub for connecting flights, and Emirates has specific protocols for unaccompanied minors in transit:

Connection Time Limits:

• The maximum connection time is 4 hours if the child flies to another airline as part of the trip
• If the child is transferring from an Emirates flight to another Emirates flight at Dubai International (DXB), the maximum connection time allowed is 8 hours
• Longer connections require special approval from Emirates

Transit Experience: Children on connecting flights will be brought to an Unaccompanied Minors Lounge to rest and wait before being brought to their flight and handed over to cabin crew. If they need to go into the airport for a meal, they will be accompanied by an Emirates specialist.

Overnight Restrictions: A young passenger is not permitted to stay overnight at their connecting airport unless an adult guardian is arranged to meet and care for them at the transit point, and this is subject to Emirates approval.

Booking and Documentation

How to Book: The service can be booked up to 12 hours before departure, through Emirates LiveChat, by calling 00971600555555 or any local Emirates office. more info

Required Documentation:

• A parent or guardian must complete and sign a claim form before the child travels with Emirates as a UMNR
• Emirates retains the passports of young passengers during the journey
• Children must travel on adult fare tickets

Important Policies:

• The parent or guardian must remain at the airport until the flight has departed
• The parent or guardian escorting at departure or collecting the Young Passenger at the airport must provide proof of identification
• The service applies only to Emirates-operated flights, not partner airlines

Special Considerations

Free Service Exception: Young passengers flying from Japan to Dubai can use the Unaccompanied Minors service free of charge.

Popular Demographics: The families who currently use the service the most are British, then Indian, followed by American, Filipino and French.

Etihad Airways: Abu Dhabi’s Comprehensive UMNR Program

While Etihad operates primarily from Abu Dhabi International Airport rather than Dubai, it’s worth mentioning as an alternative UAE carrier for families in the region.

Age Requirements and Service Structure

Etihad’s Unaccompanied Minor service supports solo travel for children aged 5 to 17, providing a safe and comfortable journey without a parent or guardian.

Service Categories:

• Ages 5-11: Children aged 5 to 11 can use the Unaccompanied Minor service free of charge, but must travel on a normal adult fare and pre-book the service before arriving at the airport
• Ages 12-17: Children aged 12 to 17 may travel independently on a standard adult ticket, though parents can opt for the UMNR service

Pricing

Children aged 12 to 17 can use the service for $100 each way on direct flights or $150 each way for journeys which involve connecting flights.

Booking Process

Parents must complete an unaccompanied minor service request form in English, and the airline will get in touch within 24 hours to process the request. If the child is between 12 and 17-year-old, parents will be asked to pay the fee at this point.

All arrangements must be made at least 24 hours before the child’s flight to avoid airport charges.

Service Features

Airport Assistance:

• Your child must check in at least two hours before departure. A parent or guardian must stay at the airport until the flight departs. An Etihad host will accompany your child until they board the flight
• If travelling in Business or First Class, children may access Etihad lounges in Abu Dhabi

Arrival Support: Etihad team member will guide the child through immigration, baggage claims and customs. Someone will stay with the child until they board, and will also meet the child at arrivals at the scheduled time of their flight.

Important Restrictions

Legal parents under the age of 18 can accompany infants or children, provided they show valid identification. However, children aged 12 to 17 are not allowed to escort younger unaccompanied minors.

Qatar Airways: Excellence for Young Travelers

Qatar Airways operates flights from Dubai but primarily uses Doha as its main hub. However, many families traveling from Dubai use Qatar Airways for international connections.

Age Requirements

The service is mandatory for children ages 5-12 traveling without an adult who is at least 16 years old. Children between 5 – 15 years (inclusive) must book the Unaccompanied Minor or Escort service if they are travelling alone.

Two Service Options

Qatar Airways offers two distinct programs:

1. Young Solo Travelers Service (Ages 5-15)

• Children aged between 5-11 are eligible to travel alone as unaccompanied minors
• Requires adult fare ticket
• No additional service fee
• Must be booked at least 48 hours before departure

2. Escort Service

• Provides a dedicated Qatar Airways staff member to accompany the child
• If you choose the optional escort service, you must also pay a return ticket for the Qatar Airways staff member who travels with your child
• Must be booked at least 72 hours before departure
• Children under 5 years of age must be accompanied by a Qatar Airways escort

Pricing Structure

Qatar Airways does not charge any fee for the Unaccompanied Minors service—but you are required to purchase a 1-way adult fare for booking the Unaccompanied Minors service and a 2-way adult fare for booking the Escort service.

Booking Process

Bookings for unaccompanied minors cannot be made online as children require special needs while travelling. Parents must contact Qatar Airways customer service or visit a local office.

Service Features

Pre-Flight:

• The child must be booked on Qatar Airways-operated flights only (not on codeshare or interline partners)
• Priority check-in
• Completion of unaccompanied minor form

In-Flight: Qatar Airways professional cabin crew members are specially trained to provide attentive care and assistance to unaccompanied minors throughout the flight. The child is seated in areas where they can be easily monitored.

Additional features include:

• Specialized meals and entertainment tailored to children’s preferences and dietary needs
• Priority boarding for unaccompanied children to ensure a smooth beginning of their experience
• Continuous supervision throughout the flight

Connecting Flights: Unaccompanied minors with connecting flights receive personalized guidance and support to ensure a smooth transition between flights, with Qatar Airways staff providing continuous supervision during layovers.

Dedicated Facilities: Qatar Airways exclusively provides unaccompanied minors lounges. These lounges are safe and secured, with only the assigned representative who is escorting the child authorized to enter the lounge.

Award Ticket Options

You can redeem your Avios to book award tickets for Unaccompanied Minors between 5 – 15 years of age for travelling in Economy Class on all flights operated or marketed by Qatar Airways. The request must be made at least 4 days before departure.

Airlines Without UMNR Services from Dubai

It’s crucial for parents to know which airlines do NOT offer unaccompanied minor services, as this directly impacts travel planning.

Flydubai

Flydubai doesn’t offer Unaccompanied Minor service, which means that children aged under 12 years on the date of the flight cannot travel alone. All children under 12 years of age must be accompanied by a parent or guardian of at least 16. more info

Air Arabia

Children above the age of 12 years are entitled to travel alone, however if your child is under 12 years of age he/she needs to be accompanied by another passenger whose age is at least 16 years old. more info

Air Arabia does not allow children between the ages of 5 and 12 to travel alone. Another passenger who is at least 16 years old must accompany them.

Important Note: While some sources mention Air Arabia may have limited UMNR provisions, the official policy clearly states children under 12 cannot travel alone. Always verify directly with the airline before booking.

Preparing Your Child for Solo Travel

Regardless of which airline you choose, proper preparation is essential for a successful unaccompanied minor experience.

Before Booking

1. Verify Requirements: Check the airline’s current UMNR policy, as regulations can change
2. Review Documentation: Ensure passports, visas, and consent forms are in order
3. Consider Your Child’s Readiness: Assess whether your child is emotionally prepared for solo travel
4. Check Country-Specific Rules: Some countries have additional requirements for minors traveling alone

Preparation Tips

Practical Preparation:

• Discuss the journey with your child in detail
• Practice airport procedures (security, immigration)
• Review what to do in case of delays or changes
• Ensure your child knows how to ask for help
• Pack a comfort item or familiar toy
• Include snacks and entertainment in carry-on

Documentation:

• Complete all airline forms accurately
• Provide multiple emergency contact numbers
• Include medical information and medication details
• Make copies of important documents
• Prepare authorization letters if required

Communication:

• Teach your child how to use airport phones if needed
• Discuss who they can trust (airline staff, security)
• Establish expectations for checking in upon arrival
• Review emergency procedures

Day of Travel

At the Airport:

• Arrive early (at least 2-3 hours for international flights)
• Proceed to the designated UMNR check-in area
• Review instructions with airline staff
• Stay at the airport until the flight departs (required by most airlines)
• Keep your phone charged and available

What to Pack in Carry-On:

• All travel documents in an easily accessible pouch
• Entertainment (books, tablets, headphones)
• Snacks (consider dietary restrictions on international flights)
• Medications with clear instructions
• Change of clothes
• Contact information card
• Small amount of local currency (for older children)

At Destination:

• Ensure the designated guardian arrives early
• Guardian must bring valid photo ID
• Review airline handover procedures
• Confirm contact information with airline staff

Comparing UMNR Services: Quick Reference Guide

Special Considerations for Dubai as a Hub

Dubai International Airport (DXB)

As one of the world’s busiest airports, DXB presents unique considerations:

Advantages:

• Well-trained staff experienced with unaccompanied minors
• Modern facilities with clear signage
• Multiple airline lounges for children
• Strong security protocols
• English widely spoken

Challenges:

• Large, sprawling airport can be overwhelming
• Very busy during peak hours
• Long distances between terminals
• Connection times can be tight during delays

Tips for Dubai Connections:

• Choose airlines with dedicated lounge facilities
• Allow generous connection times
• Ensure your child understands they’ll be escorted
• Verify terminal information before travel

Cultural Considerations

When traveling through Dubai:

• Dress codes are generally relaxed at the airport
• Staff are multilingual and child-friendly
• Food options accommodate various dietary requirements
• Prayer rooms available if needed
• Medical facilities on-site

Country-Specific Requirements

Some destinations have additional rules for unaccompanied minors:

France: Minors with French citizenship who are traveling outside of France without a parent or legal guardian must carry an official authorization to exit the country, in addition to a passport.

Spain: Spanish minors under 18 years old traveling outside of the Spanish territory without the company of any of his/her legal representatives must carry in addition to passport, a signed declaration of travel permit.

Italy: If your child is an Italian national age 13 or younger, he or she will need to carry a letter of authorization from the local police if traveling without parents.

Canada: If your child is traveling to Canada alone or with an adult who has no legal custody of him or her, travel consent letters are strongly advised.

Always check the destination country’s requirements well in advance of travel.

Frequently Asked Questions

Can my child bring extra luggage?

Unaccompanied minors are typically entitled to the full baggage allowance for their class of travel. Check with your specific airline for details.

What happens if the flight is delayed?

Airlines will care for your child during delays, provide updates to parents, and ensure the child is supervised until either the flight departs or alternative arrangements are made.

Can unaccompanied minors fly in premium cabins?

Yes, most airlines allow UMNR bookings in all classes. Some airlines offer lounge access for premium cabin bookings.

What if the designated guardian doesn’t arrive?

Airlines will not release a child without proper authorization and identification. The child will remain in airline care until the situation is resolved. Airlines may contact authorities if necessary.

Can siblings travel together as unaccompanied minors?

Yes, siblings can travel together under the UMNR service. However, an older sibling under 16 cannot supervise a younger child—both would need the UMNR service.

What meals are provided?

Most airlines offer child-friendly meal options. Special dietary requirements should be requested at booking.

Can my child make phone calls during the journey?

Airline staff can facilitate calls to parents at key points during the journey (after boarding, upon arrival, during connections).

Making the Right Choice

When selecting an airline for your child’s solo journey from Dubai, consider:

1. Service Comprehensiveness: Emirates offers the most extensive facilities with dedicated lounges
2. Age Flexibility: Different airlines have different age ranges and options
3. Connection Requirements: If your journey involves connections, verify the airline’s transit protocols
4. Destination Coverage: Ensure the airline flies to your specific destination
5. Cost: Compare total costs including fares and service fees
6. Experience: Read reviews from other parents
7. Communication: Consider how responsive the airline is during the booking process

Conclusion

Dubai’s position as a global aviation hub makes it an ideal departure point for unaccompanied minors, with world-class facilities and experienced airline staff. Emirates leads the way with its comprehensive UMNR service, having successfully transported over 120,000 children in recent years, while Etihad and Qatar Airways offer strong alternatives with their own unique advantages.

The key to successful solo child travel is thorough preparation, choosing the right airline for your needs, and ensuring all documentation is complete. While services like those offered by Emirates, Etihad, and Qatar Airways provide excellent care and supervision, parents should also prepare their children emotionally and practically for the journey.

Remember that not all airlines operating from Dubai offer UMNR services—Flydubai and Air Arabia notably do not accommodate children under 12 traveling alone. Always verify current policies directly with airlines before booking, as requirements and services can change.

With proper planning and the right airline choice, unaccompanied minor travel from Dubai can be a safe, comfortable, and even memorable experience for young travelers, opening up opportunities for family connections, educational experiences, and personal growth.

Important Disclaimer: This guide is based on information current as of October 2025. Airline policies, fees, and procedures are subject to change. Always verify all details directly with your chosen airline before booking and before each journey. Contact airline customer service or visit official airline websites for the most up-to-date information. Contact White Sky Travel for more details.