Quick answer: Citymax Hotel Bur Dubai is a three star hotel on Al Kuwait Street. The hotel’s phone number is +971 4 407 8000, and Citymax reservations answer on 800 2489629. It has no official WhatsApp line. You can book it through White Sky Travel and pay monthly with Tabby or Tamara.
Looking for the Citymax Bur Dubai phone or WhatsApp number? The hotel lists +971 4 407 8000, and Citymax central reservations answer on 800 2489629 or reservations@citymaxhotels.com. Its official site shows no WhatsApp line. If you would rather book on WhatsApp and pay over a few months, message us at +971 52 292 1011.
Table of Contents
Where Citymax Bur Dubai is
The hotel sits on Kuwait Street at the Mankhool Road junction in Al Mankhool, between Karama and BurJuman. It is a busy, central part of old Dubai with cheap restaurants, supermarkets and money exchanges a short walk away. BurJuman Mall is about 2.5 km, the Textile Souq and Al Fahidi are around five minutes by taxi, and the Gold Souk across the creek is about 7 km. Kayak lists Al Karama metro within walking distance; in the summer heat most guests take a taxi.
What a stay costs and how people pay
Citymax is a three star hotel with 691 rooms, opened in 2010, and it is one of the cheaper ways to stay in central Bur Dubai. Rates move a lot between summer and the winter peak. A typical three night stay for one room might total around AED 750; on Tabby over 6 months that is roughly AED 125 a month. On top of the room, Dubai hotels collect a Tourism Dirham at check out: AED 10 per room per night at a three star hotel like this one.
Through us you can split the booking with Tabby, Tamara or a card plan from your UAE bank. How the three plans compare is explained in our pay later hotels guide.
Check in, breakfast and house rules
| Citymax Bur Dubai | |
|---|---|
| Check in | From 2 PM |
| Check out | Before 12 PM |
| Front desk | 24 hours |
| Breakfast buffet | 6:30 to 10:30 AM, about AED 40 per adult, AED 20 for ages 5 to 12, under 5 free |
| Extra beds and cots | Not available |
| Main guest | Must be 18 or older |
| Pets | Not allowed |
| Deposit | Booking sites list none; we confirm with your booking |
Because extra beds cannot be added, families of four or five usually take two rooms or ask for interconnecting rooms. Every adult shows a passport or Emirates ID at the desk.
Inside the hotel
Rooms are compact and practical, with a TV, safe, desk and a bath with shower. Downstairs there are two restaurants including CityCafe, a bar and lounge, a gym and 24 hour room service. WiFi is free. Parking is limited, so tell us if you are driving.
Who it works for
It suits visitors on a tight budget, people visiting relatives in Karama and Bur Dubai, and anyone who wants the metro and old Dubai close by. It is not a resort: if a pool and beach matter, look at the Palm or JBR instead.
Citymax Bur Dubai questions
Does Citymax Bur Dubai have a WhatsApp number?
The official Citymax site shows a phone line, +971 4 407 8000, and central reservations on 800 2489629, but no WhatsApp. To book on WhatsApp with a monthly plan, you can message White Sky Travel at +971 52 292 1011.
How far is Citymax Bur Dubai from Karama?
It is on the edge of Karama, in Al Mankhool, and Kayak lists Al Karama metro station within walking distance.
What time is check out at Citymax Bur Dubai?
Check out is before 12 PM, and check in starts at 2 PM.
Can a family of four stay in one room at Citymax Bur Dubai?
Extra beds and cots are not offered, so a family of four usually needs two rooms or interconnecting rooms.
How much is breakfast at Citymax Bur Dubai?
When it is not in your rate, the buffet is about AED 40 per adult and AED 20 for children aged 5 to 12.
Is there a pool at Citymax Bur Dubai?
Listings disagree on this, so ask us and we confirm with the hotel before you book.
Checked on the Citymax website and hotel listings in November 2026. We are a licensed Dubai travel agency, not part of Citymax Hotels.
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